Twinfo - Australia's largest online community for parents of twins, triplets and more
Shipping Policy
Shipping Within Australia
Postage will be quoted prior to purchase.Shipping Outside Australia
Please send an email to info@twinfo.com.au for a shipping quote.Refund Policy
Twinfo wants you to be completely satisfied with your purchase. If you don’t love what you have ordered, please send us an email to discuss.
Our email address is: info@twinfo.com.au
Refunds are not given for change of mind, or incorrect decision unless required by law. However, if the item is faulty, significantly different from what was shown to you we will gladly exchange or refund.
There are no refunds on digital products.
Cancellation / Return / Exchange Policy
You must provide proof of purchase within the last 28 days. Refunds will be given using your original payment method.
For an item to be refunded and / or exchanged the item needs to be in a re-saleable condition which includes:
• the original labels are still attached;
• the item is in its original packaging
• the item is unused
There are no refunds on digital products.
