Shipping Policy
Shipping & Delivery
Once payment is received, the product will be dispatched to the shipping address provided. Delivery will be by Australia Post or Sendle, our online store only ships orders within Australia.
Free shipping for all orders over $30!
We aim to dispatch all orders within 1-3 working days of your order being placed. Orders are not shipped or delivered on weekends or holidays.
All orders are subject to stock availability, if there will be a significant delay in the shipment of your order, we will contact you via email or phone.
In the event that you supply incorrect payment and delivery details, we will take all reasonable steps to contact you using the personal details you have provided. In the event that your supplied contact details are incorrect however, Sussanne's Pantry will not be held responsible for not fulfilling your order, nor for being unable to advise you that this is the case.
Australian standard delivery is 2-5 days depending on the location. Generally, a few more days for country and interstate. Please expect longer delivery times in peak periods such as the Christmas period.