theme-options theme-options-production-1676958420.css Soy Happy - Spotz Marketplace for Mums

Shipping Policy

Hello there!

Please allow 1-3 business days for items to be dispatched.
Orders will be dispatched on the next business day if the stock is readily made.
As we are made to order for larger orders or back-orders, please allow 3-5 days before dispatch.
They will be delivered within 2-6 business days to most destinations within Australia.
1-3 Day Express Post (rural areas may be affected).

COVID-19 precautions: 
We use a courier service to delivers our products, however delays are expected.

We ship Worldwide (7-14 business days), please note that your country may charge VAT or tax in customs.

At checkout, please choose between:

AUTHORITY TO LEAVE: Courier will leave your order at your premises, you do not need to be present for this.
OR
SIGNATURE ON DELIVERY: Courier will only deliver if someone is present to sign.
In the case no one is available, a notification will be left with details for re-delivery or collection.

You will receive a dispatch confirmation email with tracking details once your order has gone out.

If you have any questions about our shipping options or your order, don’t hesitate to get in touch.

Refund Policy

To refund
To refund your order, please let us know as soon as possible.
Buyer must pay postage return. Returns will be accepted as long product has not been opened or used.


Cancellation / Return / Exchange Policy

Order cancellation
To cancel your order, please let us know as soon as possible.

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