Shipping Policy
We know you're keen to get your hands on these new skincare products, so we have free standard shipping for all Australian orders :D
We use Australia Post e-parcel, your order will be dispatched first working day after order placement. This means that you can expect a delivery in 2 to 4 days (depending on where in the country it is going), and up to 7 for Western Australia! We take great pride in our speedy & affordable service : )
Please note Australia Post does not operate on weekends and the above does not apply to weekend orders. Shipping deadlines are also subject to change depending on the season, so please make sure you're ordering in time for your event! Shipping during peak periods and holidays can be delayed by up to 48 hours for orders with Australia Post.
Delivery timeframes can vary over busy public holiday periods due to overwhelming demand on postal services. Thank you for your understading!
Refund Policy
We do not offer refund for change of mind.
If in the unlikely case of you receiving damaged goods, send us the pictures of the damaged goods when you receive them within 3 days of receiving and we can arrange replacement product to be sent out to you.
Cancellation / Return / Exchange Policy
Due to the nature of our products, we do not accept cancellation, return or exchange of products. See our refund policy for details on receiving damaged goods.
