- Turn your furry friend into ART with a hand drawn pet portrait.
- All artworks come with a 300GSM fine paper, painted with professional colored pencils in A3 size (29cm x 42cm) and protected with a spray that makes it last forever.
- Framed and ready to make it part of your family and home.
- The price includes shipping around Australia
All orders will be processed within 2 working days, excluding weekends and public holidays using Sydney, Australia time. When an order is processed this indicates that the artist has received your order, and is ready to begin painting!
The time frame from processing your order to shipping your order is within 8 business days. As each product is hand-drawn, we want to ensure that your product is incredible before sending it to you. Once the order has been dispatched you will be notified via email that your order is complete, and be provided a tracking number if applicable.
In periods of high demand there may be slight delays to this time frame.
How long does shipping take?
Parcel post delivery time frame is approximately 5 working days and the Express post is approximately 3 working days from the time of placing your order.
2.3 How can I track my delivery?
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with the delivery partner.
2.4 What are the shipping charges?
Shipping charges are based off specifically sized shipping classes for each product. Where possible we ship using Australia post prepaid satchels appropriately sized to fit. Each satchel will fit 1x quantity of each product and shipping is calculated accordingly for multiple orders. Shipping is a flat rate by size across Australia.
A5 = Express Post Satchel (small) = $13.00 | Parcel Post Satchel (small) = $10.00
A4 = Express Post Satchel (large) = $20.00 | Parcel Post Satchel (large) = $16.00
A3 = Express Post Satchel (extra large) = $26.00 | Parcel Post Satchel (extra large) = $19.00
For bulk orders (more than 3 products at one time), please email us at email@example.com and we can try to organise a streamlined shipping option for your order.
We do not offer returns or refunds on any portraits as each piece of artwork is personalized specifically for your pet.