General
We use Sendle and Australia Post to ship our orders. We aim to process all orders for our organic range within 1 to 5 business days so we can manage serving you whilst working part time, raising children and nursing a newborn. For orders that are printed on demand, they are shipped straight from the printer in the US. Production time can be up to 7 days but is usually 1-3 days.
For our organic range we currently offer delivery for orders Australia wide only.**** If you are interested in delivery outside Australia, please contact us at green.buba.australia@gmail.com and we can discuss the options and quotes for worldwide shipping with you. Shipping within Australia usually takes approx 5-10 business days depending on the delivery address. **There may be some slight delays during the COVID pandemic and during peak periods such as Christmas.** Remote areas may have longer delivery timelines and also there may be shipping delays during peak sale times. If you have any specific delivery requests such as authority to leave or leave at door, please state clearly in your order.
For orders that are Printed on demand, shipping times are
- 2-5 business days for the USA (up to 17 business days for Alaska, Hawaii, Puerto Rico and unincorporated territories of the US)
- 10-30 business days for shipping to Canada and the rest of the world.
Packaging
All packages for our organic range are wrapped in paper and shipped in compostable satchels or sustainably sourced cardboard boxes to reduce plastic use and our impact on the environment. All packages from our print on demand line are determined by the printer.
Damages and Issues
We personally process, pack and mail our organic range, so the items are thoroughly checked and handled with care prior to postal delivery. We ask that you please inspect your order upon receiving and contact us immediately within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Incorrect Address
The customer is responsible for providing the correct shipping address at the time of order. Please review the order details carefully before you make payment. If you have entered the address incorrectly, contact us as soon as possible by sending an email to green.buba.australia@gmail.com. If the order has already been dispatched, you will be charged a Return to Sender fee as well as an additional shipping fee to resend the parcel.
Reviews
There are no reviews yet.