Returns Policy
We offer a free returns + exchange program within Australia only.
Returns or exchanges from other countries are at own expense.
Please ensure you contact us first at
info@shopsolekids.com for further details on returning items to us.
We will send you a returns form to fill out + a reply paid label. Place the form in with the item/s you wish to return + return to our address.
We are only able to accept returned items in their original packaging + unworn.
If in the unlikely event your item is incorrect or faulty we are more than happy to offer a refund or exchange for the same item or to that of the same value.
For change of mind or incorrect sizing we are able to offer a store credit or exchange minus the shipping cost.
We can only accept items bought from this website.
Returns/ exchanges/ refunds must be done within 30 days of the date of purchase.
Store credit or exchanges only on sale items.